Official Company Resolution & Quality Assurance
Feedback & Customer Complaints
At CeC Ayigo, customer satisfaction is our top priority. Whether you have an issue with an electrical product, need warranty assistance, or want to share feedback to help us improve, our quality assurance team investigates every ticket thoroughly.
Submit a Complaint or Feedback
Please provide clear details so our engineering or dispatch team can assist you.
Instant WhatsApp Support
Need an immediate reply for an emergency or urgent contractor question? Chat directly with our Lagos store engineers on WhatsApp.
Message +234 814 725 4399Showroom & Physical Testing
Customers and electricians are welcome to bring units directly to our service desk for testing and bench validation:
CeC Ayigo Showroom:D442a Alaba International Market, Ojo, Lagos State, Nigeria.
Open Monday - Saturday: 8:00 AM - 5:30 PM WAT
CeC Ayigo Warranty Standards
1 to 2 Years Warranty: Covers manufacturing defects on LED chips, internal drivers, and smart breakers.
Exclusions: Damage caused by intentional water submerging of non-submersible units, or lightning strikes with ground wires deliberately disconnected.
Replacement Turnaround: Verified warranty claims are serviced within 48 to 72 hours across Lagos.